TomTom Scandal - When will the TomTom Navigation device iPhone Bluetooth issue be resolved? — TomTom Community

TomTom Scandal - When will the TomTom Navigation device iPhone Bluetooth issue be resolved?

Dear TomTom!

For 4 months it has not been possible to use Bluetooth connection for Traffic etc. between iPhone and TomTom GPS devices.

The real scandal is the lack of information from TomTom.

There is only outdated information on TomTom's support site with false information:
"We have released a software update for your device, and you can retain the Bluetooth® functionality by following these steps:"
https://uk.support.tomtom.com/app/answers/detail/a_id/26781/kw/bluetooth ios 13

Why do you not inform your customers correctly on at least weekly basis?

When will a solution be in place?


Best regards

Claus

Comments

  • DESERTFOXDESERTFOX Posts: 29 [Master Explorer]
    Never.... once they took your money they drop you as a customer - FRAUD !!!!!!
  • LEMOAL92LEMOAL92 Posts: 2 [Novice Seeker]
    I am facing the same issue with my new GO Essential. Their support is a real pity !!!.I have to update 2 additional old version Tom Tom GPS, but this time I shall buy GPS from their competitors. We should organize a boykot of TomTom products through Internet because their commercial promise is a lie. I also consider to contact a French consumer defense association to report the case
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