My Go 5200 is flashing with the TOM TOM logo — TomTom Community

My Go 5200 is flashing with the TOM TOM logo

I can't turn it off to reset, tried pressing the on/off button 3 times in a row. Nothing seems to help. Have tried it in the car, and also plugged into computer. Any suggestions? My husband just wants to throw it.

Answers

  • DougLapDougLap Posts: 6,903
    Superuser
    edited January 2020
    Hi

    Have you tried holding the ON/OFF button down for about 30 seconds plus to see if you get a drumroll sound, at which point let the button go, or some white writing on the screen. If you get the latter then tap the button again.
    Is the device still coved by warrantee?

    Doug
  • Fudge2262Fudge2262 Posts: 2 [New Seeker]
    Hi Doug, Thankyou for your response. I have tried holding down the on/off button multiple time, for 30 seconds, then a minute, then 2 minutes. Doesn't seem to matter it just doesn't respond. I think I purchased it in 2017, so I think warranty is expired.
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