No more distance travelled — TomTom Community

No more distance travelled

Jeanpierre57Jeanpierre57 Posts: 1 [New Seeker]
edited January 2020 in TomTom Touch
since this morning I no longer receive registrations of distance travelled, number of steps, also no timepiece. Battery is fully charged. How to generate back without resetting and losing all my personal data from registration?

Mod edit: Machine translated from Dutch


  • JürgenJürgen Posts: 6,417
    Community Manager
    edited January 2020
    Looks like driver of the motion sensor needs to be rebooted. I'm afraid the power-down reset in Sports Connect that fixes this only works with the watches so you need to let the battery fully drain.
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