Cannot update my place from route planner — TomTom Community

GO x00-x50 series / ONE / START / EASE / XL & XXL (TomTom HOME)

Cannot update my place from route planner

MWongMWong Posts: 8 [Apprentice Seeker]
in GO x00-x50 series / ONE / START / EASE / XL & XXL (TomTom HOME)
Hi,

I have set My Place on the route planner. But when I try to send to my device. It show successfully update, but the place cannot find in the GO500 device.

I have reset my device and still cannot fix the issue.

Please help to let me know what can I do.

Thanks,
Melissa

Answers

  • YamFazManYamFazMan Posts: 20,085
    Superusers
    edited January 2020
    Hi
    @MWong

    Are you logged into MyDrive on the device ???
    Tap (.... Menu) --> Tomtom Services --> MyDrive...

    ATB YFM
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