Go620 lost all information after last update, only has maps without any details.

ausyjohn
ausyjohn Registered Users Posts: 5
Apprentice Traveler
edited December 2021 in Devices using Wi-Fi®
I updated my Oceana map last saturday and after the update all information has disapeared. There are no street names, no recent trips or home address stored in the memory. This means I can not put any addresses in to the device, so it has been rendered useless. What can I do to rectify this?

Best Answers

  • ausyjohn
    ausyjohn Registered Users Posts: 5
    Apprentice Traveler
    Answer ✓
    Than you very much. the device is working now all street names are there

Answers

  • ausyjohn
    ausyjohn Registered Users Posts: 5
    Apprentice Traveler
    Answer ✓
    Than you very much. the device is working now all street names are there
  • ausyjohn
    ausyjohn Registered Users Posts: 5
    Apprentice Traveler
    Thanks this fixed the problem. However have a new problem, today after a short trip my tomtom did not switch on for the return journey and now is not working at all.