GO 6200 in frozen state — TomTom Community

GO 6200 in frozen state

lights up but remains fixed on the PC x Navigator screen, the restore does not work. Anyone with any suggestions to unlock it? Thank you


Mod edit: Machine translated(Italian)

Comments

  • DougLapDougLap Posts: 3,961 Superuser
    Hi @andreafumagalli3

    Are you trying to update it with the GO6200 connected to the PC.

    If you are when the Screen appears saying 'Update the easy way' then do nothing on the PC . Use the menu on the GO6200 ie

    Tap Menu
    Tap Settings
    Tap Update and New Items
    Select and do each update one at a time.

    Google translate

    Stai cercando di aggiornarlo con GO6200 collegato al PC.

    Se lo sei quando appare la schermata che dice "Aggiorna in modo semplice", non fare nulla sul PC. Utilizzare il menu sul GO6200 ie

    Tocca Menu
    Tocca Impostazioni
    Tocca Aggiorna e Nuovi elementi
    Seleziona ed esegui ogni aggiornamento uno alla volta.

    Doug
  • Grumpy_albyGrumpy_alby Posts: 1 [New Seeker]
    This has happened to me a couple of times. It’s something to do with the connected power in your vehicle not being enough to keep the battery charged. The fix is to put your Go 6200 on charge at a power point for at least 2 hours. Then, hold the power button down until the “drum roll sound” happens. (This could take up to 30 seconds, so be patient”).
    Hope that helps.
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