Failed map update- Maps deleted
Laimonas93
Posts: 2 [New Seeker]
edited January 2020 in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
Hi,
I had same problem today after trying update to smaller map. Update failed and map disappeared from my device. When I boot the device it says "no maps found". When looking at MyDrive Connect it says that I have to buy a map to proceed and that my device is updated.
My device is Start 20. Could yo please help me?
I had same problem today after trying update to smaller map. Update failed and map disappeared from my device. When I boot the device it says "no maps found". When looking at MyDrive Connect it says that I have to buy a map to proceed and that my device is updated.
My device is Start 20. Could yo please help me?
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Best Answer
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VikramK
Posts: 11,902 
Moderator
Hi @Laimonas93
Welcome to the community!
I have asked the team to make some changes to services for your device.
Just do a soft reset(press and hold the on/off button till you hear the drum sounds) and connect it to MyDrive Connect.
You should see a map offered for download.
Regards
VIkram5
Answers
Welcome to the community!
I have asked the team to make some changes to services for your device.
Just do a soft reset(press and hold the on/off button till you hear the drum sounds) and connect it to MyDrive Connect.
You should see a map offered for download.
Regards
VIkram