Blackout van Spark watch — TomTom Community

Blackout van Spark watch

Arthur-1008Arthur-1008 Posts: 2 [Novice Seeker]
Regularly my watch falls out. Just before the start of a running race.
The screen shows a battery with a stripe through it as a sign that it is empty. It isn't. Can be reset by briefly connecting the charger.
Have reported this problem to TomTom but nothing is being done about it.
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Machine translated from Dutch
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Comments

  • JürgenJürgen Posts: 5,299 Community Manager
    Please try a reset in the settings of the Sports Connect desktop software.

    After the reset you need to let Android forget the watch before you can pair it again with the mobile app.
  • Arthur-1008Arthur-1008 Posts: 2 [Novice Seeker]
    edited January 14
    Tried last year. No result. Tnks.
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