Upgrading to the GO Navigation App — TomTom Community

Upgrading to the GO Navigation App

jbrpauljbrpaul Posts: 2 [Apprentice Seeker]
I just tried doing my 3 year free upgrade. But when I sign into Tomtom Go it says I have no subscription.


  • lampardlampard Posts: 5,394 Moderator
    Hi @jbrpaul

    Welcome to the Community! Is this Android or iOS App? Are you sure you're using the same email address by which you purchased the old app?

    Regards, lampard
  • jbrpauljbrpaul Posts: 2 [Apprentice Seeker]
    Hi lampard. Yes. I only have one email address that I've ever used. I have app version 8.300 for TomTom Australia. This is iOS. I tried the upgrade but nothing ever happened.
  • lampardlampard Posts: 5,394 Moderator
    Hello @jbrpaul

    I've sent you a personal message, please check your inbox.

    Regards, lampard
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