Upgrading to the GO Navigation App

jbrpaul
jbrpaul Registered Users Posts: 2
Apprentice Seeker
I just tried doing my 3 year free upgrade. But when I sign into Tomtom Go it says I have no subscription.

Comments

  • lampard
    lampard Administrators Posts: 5,966
    Moderator
    Hi @jbrpaul

    Welcome to the Community! Is this Android or iOS App? Are you sure you're using the same email address by which you purchased the old app?

    Regards, lampard
  • jbrpaul
    jbrpaul Registered Users Posts: 2
    Apprentice Seeker
    Hi lampard. Yes. I only have one email address that I've ever used. I have app version 8.300 for TomTom Australia. This is iOS. I tried the upgrade but nothing ever happened.
  • lampard
    lampard Administrators Posts: 5,966
    Moderator
    Hello @jbrpaul

    I've sent you a personal message, please check your inbox.

    Regards, lampard