My GO 520 WiFi has no speed cameras after an update

lol_mac59
lol_mac59 Registered Users Posts: 4
Apprentice Seeker
edited January 2020 in TomTom Services
The only new thing on it after update is charging places in the P O I and no cameras at all.
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  • Lochfrass
    Lochfrass Posts: 17,713
    Superuser
    Is it also when you reset the device?
  • lol_mac59
    lol_mac59 Registered Users Posts: 4
    Apprentice Seeker
    Yes, even when I deleted the uk map and re installed it
  • Lochfrass
    Lochfrass Posts: 17,713
    Superuser
    The next step you could try is to set the navigation device to factory defaults.
    Men/Settings/System/Reset device
    If that doesn't help either, please contact support.

    United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • lol_mac59
    lol_mac59 Registered Users Posts: 4
    Apprentice Seeker
    Done all that and even wiped it of my computer then re installed again.
  • viktort
    viktort Registered Users Posts: 6
    Apprentice Traveler
    I also have an GO 520 WIFI, and have the same problems with the unit.
    I have try to factory reset device , but nothing helps.
    So what is the solution?
    Regards
    Viktort
  • DougLap
    DougLap Posts: 9,825
    Superuser
    Hi @viktort

    Contact Customer Support You have not said where you live in your profile so here is the link to the list of Tomtom numbers

    https://discussions.tomtom.com/en/discussion/1115662/phone-numbers-to-contact-customer-support-new

    Doug
  • lol_mac59
    lol_mac59 Registered Users Posts: 4
    Apprentice Seeker
    If you do a full factory re set then do a soft re set that should work. Make sure you hold the power button until you hear the drums.

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