TomTom Waiting for a valid GPS signal — TomTom Community

GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)

TomTom Waiting for a valid GPS signal

jamiescjamiesc Posts: 1 [New Seeker]
in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
Hi, I have a Via 110
this has recently stopped allowing me to connect to Satellites giving above msg.
I have done an update, and the device is up to date.

Will this damn thing ever work properly again?

Answers

  • jamiescjamiesc Posts: 1 [New Seeker]
    I keep getting "waiting for a vaid GPS signal"
    I have seen on the Discussion forum that you can do a factory reset,

    Q.1 Does this allow the April update to take effect that finds satellites more easily
    Q2. Will this help the device work again, as it is now practically useless
    Q.3 Tom Tom now say they no longer support this device, does this mean it is done?

    Note- i have just logged in to Tom Tom online account and again downloaded the "GPS fix"
  • VikramKVikramK Posts: 8,832 TomTom Moderator
    edited January 13
    Hi @jamiesc

    Welcome to the community!

    Did would recommend you try the troubleshooting steps advised on this FAQ-

    http://uk.support.tomtom.com/app/answers/detail/a_id/16092

    Regards
    Vikram
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