Mapshare updates no longer kept on device — TomTom Community

Mapshare updates no longer kept on device

Jay_Smith1Jay_Smith1 Posts: 1 [Apprentice Seeker]
On my old Start60 I could make a map correction and it would stay on the device. Now I have a brand new Premium X when I make a correction it seems to 'Report' it but then forgets it on the device so I have to wait ages for it to be verified and then made available as a download. The User Guide still says I should be able to retain these corrections locally but I cannot seem to find any way of doing this.

Answers

  • VikramKVikramK Posts: 10,923 Moderator
    Hi @Jay_Smith1

    Welcome to the community!

    The GO PREMIUM has a different behavior compared to the Start 60 device. Both work on distinct firmwares that handles these corrections differently.

    On the GO PREMIUM models, it takes time for these corrections to roll out as updates until these are verified by TomTom. The trust level by default is set to only receive only TomTom endorsed mapshare patches.

    Regards
    Vikram
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