Problem with map: "You cannot use this map on this device: United_States

IrishCT
IrishCT Registered Users Posts: 4
Apprentice Traveler
in Map purchase & installation
Can you help me? Also, my account will not open on MyDrive Connect.

Best Answer

  • IrishCT
    IrishCT Registered Users Posts: 4
    Apprentice Traveler
    Answer ✓
    Good news! I held the power button for 10 seconds and have been able to correct my issue! I am all set now!

Answers

  • YamFazMan
    YamFazMan Posts: 20,787
    Superuser
    edited January 2020
    Hi
    @IrishCT

    Did you check the compatibility of the Map and your device before purchase ???

    Right Click on the image to enlarge
    Click on the browser 'Back button' to return
    z6jb2nrywmka.jpgMaybe @VikramK or @lampard the Forum Moderators will check the compatibility of the Map on Monday

    ATB YFM
  • IrishCT
    IrishCT Registered Users Posts: 4
    Apprentice Traveler
    I am based in the USA. This device was purchased approx. 7 years ago and after initial setup, has been working fine. For some reason, since the new year, I am getting this error.
    I am unable to open my account on MyDrive Connect.
    Any help would be appreciated.
  • IrishCT
    IrishCT Registered Users Posts: 4
    Apprentice Traveler
    Also, I am stuck in a loop on the device, all I can do is "Select your map" and the only choice I get is "United States", when selected, I get the error. I cannot do anything else on the device.
  • IrishCT
    IrishCT Registered Users Posts: 4
    Apprentice Traveler
    Answer ✓
    Good news! I held the power button for 10 seconds and have been able to correct my issue! I am all set now!
  • YamFazMan
    YamFazMan Posts: 20,787
    Superuser

    Hi
    @IrishCT

    Glad to see you're sorted :)

    ATB YFM

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