Navigation Route/Path not showing up

MickEP

Hi
I have just purchased a go premium 5, when I am in navigation mode, I am not getting an coloured route/path line on the road that I need to take, is this something that needs to be activated in the setting, in demos that I have seen , it shows a coloured line on the road, that needs to be taken.
Any help would be appreciated
Regards
Mick

YamFazMan

Hi
@MickEP

Have you tried a Soft/Drum roll restart on the device ??? This restarts the devices Operating System afresh

RESETTING YOUR NAVIGATION DEVICE
https://uk.support.tomtom.com/app/answers/detail/a_id/6965//session/L2F2LzEvdGltZS8xNDI2NjM0NDUyL3NpZC9EQTdTVHpobQ

Charge the device for at least 2Hrs "OR" have the device plugged into a power supply
Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
You won’t lose anything; it’s just like rebooting your PC
I use a Soft/drum-roll start after any upgrade large or small.
It’s also useful to keep in mind for sorting out most minor niggles......

ATB YFM

YamFazMan

Hi
@MickEP

Have you tried a Soft/Drum roll restart on the device ??? This restarts the devices Operating System afresh

RESETTING YOUR NAVIGATION DEVICE
https://uk.support.tomtom.com/app/answers/detail/a_id/6965//session/L2F2LzEvdGltZS8xNDI2NjM0NDUyL3NpZC9EQTdTVHpobQ

Charge the device for at least 2Hrs "OR" have the device plugged into a power supply
Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
You won’t lose anything; it’s just like rebooting your PC
I use a Soft/drum-roll start after any upgrade large or small.
It’s also useful to keep in mind for sorting out most minor niggles......

ATB YFM

MickEP

Hi YamFazMan
Thank you for the reply and the suggestion
That worked
Best Regards
Mick

YamFazMan

Hi
@MickEP

You're welcome, glad you're sorted

ATB YFM