understanding and know how — TomTom Community

understanding and know how

Basically I've seen books in bookshops called something like "pc's for dummies" that's the type of advice I need for my new Go Camper, for dummies, I am just getting to know it very very slowly and need advice on step by step things to do on it, I have at present a via 135 and it is very simple to use to say the least, but the Go Camper has got me pulling my hair out anybody out there who can give me good simple advice on the Go Camper

Best Answers

Answers

  • DougLapDougLap Posts: 6,923
    Superuser
    edited January 2020
    Hi @rcpilot

    What sort of things do you want to know.

    Doug
  • rcpilotrcpilot Posts: 63 [Apprentice Traveler]
    First of all I have managed to put an ov2 file of the favourites list I had on the via 135 but can I delete those destinations from the list that I no longer use, if not then will I have to create an ov2 file with just say 1 item in it which I would not delete and then add to it. that is the first question
  • rcpilotrcpilot Posts: 63 [Apprentice Traveler]
    this of course is on the Go Camper the ov2 list is in the section marked "my places"
  • rcpilotrcpilot Posts: 63 [Apprentice Traveler]
    Question 2 I have the my drive connect on my pc for the via 135 I updated it to include the Go Camper but it does not go any further than a screen which shows a tv and a message that says update the easy way. what I require is the "my Drive" not the "My Drive Connect " so that I can add poi's etc but it must be for a desktop pc not a phone or an android device as I do not have either and have no intension of getting one
  • rcpilotrcpilot Posts: 63 [Apprentice Traveler]
    Question 3 I have multiple poi's on my 135 in several different categories have I got to load each one separately onto the Go Camper eg:- I have loaded lpg poi onto the camper but I have different ones for different companies can I not group all the lpg poi's into one poi and put that onto the camper
  • DougLapDougLap Posts: 6,923
    Superuser
    Hi @rcpilot.

    Regarding the Splash screen you see when you attach you device to a PC. This is the only screen you will get when you connect your GO Camper.

    The GO Camper is designed to be able to be updated etc via Wifi and avoids the need for a PC. However there are people who do not have Wifi in their homes , possibly for medical reasons, or their Wifi is not as fast as Tomtom recommend for their units. In this case you add My Drive Connect to a PC and then connect the GO Camper to the PC whilst the software is running and thus have now provided a connection from the GO Camper to the Internet. When the splash screen appears what you then do is go to the menu screen on your GO Camper and manage what you want to do from there ie do exactly what you would do when connected directly to the Wifi.

    Regarding the My Drive website and your TT account that is where you can add the POI and Route files and is your backup of the data. Also when you add a favourite to the GO Camper, not in your POI file, in My Places this should appear on your account in My Drive and vice versa. If at any time, even when away from home and not attached to Wifi, you can do a full Factory Reset on your device which will wipe all your Favourites, Poi and Route files off the device. When it is set up and logs back into your account the GO Camper will restore the favourites, Poi and Route files using the inbuilt Mobile Sim or via Wifi if you are connected too it.

    Doug
  • rcpilotrcpilot Posts: 63 [Apprentice Traveler]
    Thanks for the time being Doug, you seem very knowledgeable can I get back to you for more answers when they crop up?
  • DougLapDougLap Posts: 6,923
    Superuser
    Hi

    In addition to the above you can add new favourites to the My Places folder on your Go Camper using the My Drive App on a phone or tablet as we'll as the PC. If you open the my Drive App on the phone for instance and search etc or locate a place on the map you can then ask fo fit to be added to My Places. Then when your GO Camper syncs to your account it will be updated to include the new My place or with a My Place deleted if you decide you did not want it saved any longer.

    Doug
  • DougLapDougLap Posts: 6,923
    Superuser
    Hi @rcpilot

    Ask any questions you like someone will know the answer if I am not around at the time.

    Doug
  • rcpilotrcpilot Posts: 63 [Apprentice Traveler]
    Hi all,
    I have several ov2 files (of the type LPG) and want to combine them into one file with the same bitmap image can anyone suggest simple software that will do this (it has to be for dummies)
  • rcpilotrcpilot Posts: 63 [Apprentice Traveler]
    Thanks for that Doug
  • rcpilotrcpilot Posts: 63 [Apprentice Traveler]
    Am I right in assuming that the section marked "My Places " is the same as "favourites" section in the via 135, but if you add an ov2 file to it, it cannot be deleted, the only things that can be deleted are the actual items that you put there by using the "add" button
  • rcpilotrcpilot Posts: 63 [Apprentice Traveler]
    Thanks again Doug I am getting to know a bit more each time I switch it on and do things on it
  • rcpilotrcpilot Posts: 63 [Apprentice Traveler]
    Hi Doug
    How do I show the poi's that I have downloaded onto the Go Camper "along the route" I have tried so many ways and cannot do it, if you cannot then this device isn't a patch on the older via 135 what happened to the old directive K.I.S.S. this go camper is so hard to get it to do what you want it to do and sometimes even then you cannot do it because the software boffins at tomtom do not understand or work to KISS
  • rcpilotrcpilot Posts: 63 [Apprentice Traveler]
    Also on page 60 of the go camper manual it shows a list of poi icons why can you not use one of those
  • DougLapDougLap Posts: 6,923
    Superuser
    edited January 2020
    Hi @rcpilot

    Firstly I would ask which Search method you have set up on the Go Camper.

    If when you Tap Menu the first Icon you get says Search then you have the Quick Search setting and I would recommend you leave it as it is.

    If you Tap Menu and the first icon says Go To then you have the Step by Step Search setting and I would recommend you change it to Quick Search.

    Tap Menu
    Tap Settings
    Tap System
    Tap Choose Search Method
    Tap Step by Step and Select Quick Search.

    The Icons on page 60 are those you get when doing a search to help you identify what type of POI each one is when listed when searching.

    You can search for Poi’s along a Route provided you have created the route first.

    Tap Menu
    Tap search
    Tap Whole Map ( top right of screen)
    Tap Along Route. (There are other options here you can choose)
    Type the POI you want and this can include the name of a 3rd Party POI file you have added. Ie if You Type Camping


    You will now get Two Columns. The left is s list of Places starting Camping the Right hand Column is a list of Camping Places listed in order of distance from your current position. You may well see some in the list with the Special icons that are shon omn the Map form the 5 Specific camper na d camping related POI files that come with the GO Camper. Poi’s based on distance from your current position.

    If you Tap the Blue Keyboard (bottom Right) the keyboard will disappear and you can now scroll down the right-hand or lefthand lists of Search Results.

    When you type Camping then in the Righthand results Column you will see the 5 Special POI file Icons that relate to the camping related POI files that come with the GO Camper. If you Tap one of these Icons you will then have a list of POI positions from that Poi File.

    If you Tap the Right Hand side of the other Ion Bottom Right (ie the 2 little Balloons)) you can now see the Results of the search , both Right and Left hand Columns) on the map. The quality of the display is affected by the amount you scroll the map Out or In.

    If you Tap a particular result, left or right Column, it will take you to the map with the selected Poi’s position shown. You can scroll out or in on the map. If there is not already a menu with Drive on right end showing alongside the Icon then Tap the POI marker to get the menu. Do not Tap Drive as this will delete your current route and create a route to the selected POI. Tap the 3 Vertical Dots next to Drive and you get a Sub Menu where you can choose to add the POI to your Current Route. One of the options in the Sub menu is More information which will tell you more information on what the POI is if the information is available.

    Hope this helps.

    Doug
  • rcpilotrcpilot Posts: 63 [Apprentice Traveler]
    Thanks Doug In the 135 when you set a destination and you start to drive along the route if you pass a petrol station that has LPG ( which is the poi's that I have put on it) the get a voice warning saying" LPG gas station 250 yards" does the Go Camper do that, if it does is it automatic or do you have to enable it? if the poi icons on page 60 are just what the Go Camper use then I think that it is a bit stupid that the poi's you put in can only have a coloured geometrical shape icon
  • DougLapDougLap Posts: 6,923
    Superuser
    Hi @rcpilot

    You cannot set the GO Camper, or any of the TT units that have been released in the last few years, to make a noise or voice warning when you are within a distance of a specific POI position.

    Doug
  • rcpilotrcpilot Posts: 63 [Apprentice Traveler]
    Thanks for all your help Doug it looks as though even though support has stopped for my via 135 I will continue to use it and send the Go Camper back, I have also been looking at the Garmin camper models and they do things like the via 135 but will have to find out.
    Ken
  • DougLapDougLap Posts: 6,923
    Superuser
    edited January 2020
    Hi @rcpilot

    I also have a Garmin Camper and the Traffic info is not as good and the Routing is not as good in my view.

    It directs me into Church Place (a deadend) going to the main campsite in Moffat. Until the latest Software update it directed me passed a turning to where we live and instructed me to take the next turning in 20 yards into a single track road in front of a row of shops then exits the road and directed me back to the turning it told me to ignore and then routes me home. Having corrected the error with the last update it now does not take me passed the Shops but routes me along the normal roads but takes a 2 mile longer route than necessary. This error has been occurring for the last 2 years or so before they have corrected it. It has also been directing me on a 23 mile route instead of a 9 mile route near where we live and it has occasionally directed me home from the Dartford tunnel along a route which means I need a stiff drink when I arrive, The poor routing near where we live does not instil confidence when away from home.

    Doug
  • rcpilotrcpilot Posts: 63 [Apprentice Traveler]
    I have just ordered a Garmin 780 from amazon and have been in touch with their customer support to see if I can send it back should it be of no use they said that I can. If tomtom had redesigned the via 135 to look like the Go Camper but left the original software with maybe some upgrades then I would have had no problem with buying one

    Ken
Sign In or Register to comment.

Who's Online in this Category1

Bensmith
Bensmith