Can't load map/recognise SD card — TomTom Community

GO 5100/5000/6100-6000 / GO 4xx-6xx series / GO, Via and Start 4x-6x series (MyDrive Connect)

Can't load map/recognise SD card

alengaleng Posts: 1 [New Seeker]
in GO 5100/5000/6100-6000 / GO 4xx-6xx series / GO, Via and Start 4x-6x series (MyDrive Connect)
Map was installed on SD card. MAp became corrupted in update process. Have reformatted SD card, but device will not recognise it as no map on device. Map in my drive connect is too large to download to internal device memory and requires SD card... therefore stuck! Please help.

Comments

  • dhndhn Posts: 33,333
    Superusers
    What size is the SD card and is it from a well known brand such as SanDisk or Samsung? Also, it should not be greater than 32 gb in size and be a Class 10 in speed.

    Format the card again in a card reader as FAT32. Do NOT use quickformat. Then insert into the device and the device's application should ask to format it in Tomtom's proprietary method. Do so.
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