Cannot download my map to my device.

annettte

I recently purchased updates to my USA may and after not being able to download it to my device, learned that my device is no longer supported by Tom Tom. I have now wasted my money.

DougLap

Hi @annettte

Contact customer support and seek a refund.

Doug

annettte

Thank you for this suggestion. All my attempts to contact anyone at Tom Tom have been unsuccessful. The only email address I have been able to find has returned a message saying "cannot respond to messages sent to this address." The page link they included in this return email to me came up "Page not found." I have gone through the Contact and Support page but cannot find any useful email link that works.

Do you have an email address for Tom Tom I can use?

Suggestions welcome!

Annette

DougLap

Hi

Customer support number is.

Australia
1300 135 604
Monday-Friday:9:00 am to 5:30 pm AEST

Doug

annettte

Thanks. I will try calling them - I am overseas at present so will need to work out a suitable time.

Let you know how I go!

Annette