Not able to add maps after inserting an sd card - GO 6200 — TomTom Community

Not able to add maps after inserting an sd card - GO 6200

I am having a problem adding maps after inserting a SanDisk Unltra 32GB HC1 card.
When I go to add maps the available storage shown includes the space on the SD card but when I try to download any map irrespective of size I get the dreaded OOPS message. Tried a few times with same frustrating result.
I have removed the SD card and downloaded a map which was small enough to fit in the units memory. Without the card inserted there OOPS problem does manifest itself.
Any suggestions how to overcome that? I travel extensively and want to have the peace of mind that I have all required maps available at any given time.

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Answers

  • VikramKVikramK Posts: 10,923 Moderator
    Hi @Jacek_69

    Welcome to the community!

    The memory card you are using is not getting recognized on your GO 6200 device.

    The oops message is related to low memory issue to install new maps updates.

    After inserting the card, did the device prompt you to format it again? Is it a class 10 SD card you are using?

    Regards
    Vikram :)
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