Map Update Service expired

pnorbi86

Hi,

I have an TomTom 7150 Pro Truck navigation device. I connected it to MyConnect application and got notification about map updates. I installed everything and now there are Europe Truck 10.15 maps on the device. I scrolled down and found that map update sevice is expired. So do I have to buy other map service to get newer maps like 10.40? Or this device is discontinued now? Please, help, thank you!

Best regards,
Norbi

YamFazMan

Hi
@pnorbi86

Re... Eol End of life Devices
Devices with lifetime maps are not affected

Check you serial number....
See... Find the model of your navigation device and what software it uses
UK...
https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_GB
USA...
https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_US
Australia...
https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_AU

Devices with lifetime maps are not affected
Tomtom have already stated that Lifetime Maps and any Existing Map Subscriptions will be honoured

See VikramK Post (TomTom Staff) Here....
https://discussions.tomtom.com/en/discussion/1032484/end-of-life-device-with-lifetime-maps/p1
________________________________

If you have Lifetime Maps or an existing Map Subscriptions
Call Tomtom Support....
Here...https://discussions.tomtom.com/en/discussion/1115662/phone-numbers-to-contact-customer-support-new/p1

When calling....
Tomtom are monitoring Eol support by an Auto Response System
When prompted DO NOT provide your Tomtom model information, wait for a live agent to respond

ATB YFM