tom tom go basic

stefaniben

happy new year, after the last update my go basic does not turn on, the arrow continues to turn in vain, even after carrying out the reset procedure suggested on the site
help thanks



Mod edit: Machine translated(Italian)

VikramK

Hi @stefaniben

Welcome to the community and a Happy new year!

Could you try the troubleshooting advised in the below video to recover your device using MyDrive Connect?



Regards
Vikram