Mobile app needs more volume

Robertscane
Robertscane Registered Users Posts: 2
Apprentice Seeker
I have upgraded from tomtom speed camera app to tomtom amigo the volume needs to be much louder i have it set to maximum but too quiet to be effective also on my tomtom go satnav i have a choice of sounds would be great if this was added to the app

Comments

  • lampard
    lampard Administrators Posts: 6,075
    Moderator
    Hi @Robertscane

    Welcome to the Community! Do you have the “Always use device speaker” setting turned OFF/ON in the App under 'Settings>Audio'?

    If it's off, it is necessary to check that the “Media” volume is set to a value high enough. If it's on, please check that the “Ringtone” volume is set to a value high enough.

    Please note that the setting “Always use device speaker” is not recommended or useful if you don't have a Bluetooth connection to the car audio system.

    Regards, lampard
  • Robertscane
    Robertscane Registered Users Posts: 2
    Apprentice Seeker
    Thank you for your reply
  • tc72
    tc72 Registered Users Posts: 1
    New Seeker
    I would agree with original poster. Previously a user of the old mobile app and warnings were a lot easier to hear both in tone and it's volume.
    New version looks good but would be great if sound was clearer and choice available.
  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,423
    Community Manager
    We have now released an update with a fix.