Mobile app needs more volume

Robertscane

I have upgraded from tomtom speed camera app to tomtom amigo the volume needs to be much louder i have it set to maximum but too quiet to be effective also on my tomtom go satnav i have a choice of sounds would be great if this was added to the app

lampard

Hi @Robertscane

Welcome to the Community! Do you have the “Always use device speaker” setting turned OFF/ON in the App under 'Settings>Audio'?

If it's off, it is necessary to check that the “Media” volume is set to a value high enough. If it's on, please check that the “Ringtone” volume is set to a value high enough.

Please note that the setting “Always use device speaker” is not recommended or useful if you don't have a Bluetooth connection to the car audio system.

Regards, lampard

Robertscane

Thank you for your reply

tc72

I would agree with original poster. Previously a user of the old mobile app and warnings were a lot easier to hear both in tone and it's volume.
New version looks good but would be great if sound was clearer and choice available.

Jürgen

We have now released an update with a fix.