Nav4-ttwork cannot update on a 5250PRO

dilbert2402
dilbert2402 Registered Users Posts: 11
Apprentice Seeker
Since being forced to run a factory reset every time I connect to Mydrive connect it says that I need to update the software to version 15.522.93cfd65.0061.111, but that version is already installed and consequently nothing happens. This problem is now blocking updates to the map, speed cameras and community map updates.

Answers

  • VikramK
    VikramK Administrators Posts: 13,781
    Moderator
    Hi @dilbert2402

    TomTom GO 5250 PRO is a part of our Webfleet solutions. The support and advice provided here are limited to consumer products.

    See this link to help you contact the customer service

    Regards
    Vikram