Synchronising poi's between TomTom MyDrive and Start 52 no longer function, is there a solution?

breukelenh

We use several different poi's files but they can no longer be transferred towards the TomTom. We use the original cable to connect TT to PC, but files are not transferred between PC and Tom Tom. It used to work until? Procedure described om TT-site is followed.

Does any one have a solution to this problem?

Best Regards

Henk

Lochfrass

Hello and welcome to the Forum.

Please check if you are logged in under Tomtom Services
http://download.tomtom.com/open/manuals/start_42_52_62/html/en-gb/index.htm#LoggingintoyourTomTomaccount-NOTCONNECTED.htm

If you are logged in and there is still no synchronization you can reset the device.
Reset= Keep the power button pressed until the device restarts with the drum sound.

Lochfrass

Hello and welcome to the Forum.

Please check if you are logged in under Tomtom Services
http://download.tomtom.com/open/manuals/start_42_52_62/html/en-gb/index.htm#LoggingintoyourTomTomaccount-NOTCONNECTED.htm

If you are logged in and there is still no synchronization you can reset the device.
Reset= Keep the power button pressed until the device restarts with the drum sound.

breukelenh

Thanks for your reply.
I had to change my password and repeat the procedure several times because it could not connect to MyDrive, but it finally worked.

Thanks again!