Route is not displayed anymore with a line, only the triangle of the place you are is visable

RobGroen
RobGroen Registered Users Posts: 2
Apprentice Seeker
edited December 2021 in Devices using Wi-Fi®
Hello,

We have a TomTom Go 520 lifetime update.
Since a while the device doesn’t show the route in the map. I only see the place where I am, not the line of the total route.
Can anybody help me to restore to the old settings?
That would-be helpfull.

Greetings Rob

Best Answer

  • YamFazMan
    YamFazMan UKPosts: 21,480
     Superuser
    Answer ✓
    Hi
    @RobGroen

    Firstly... Have you tried a Soft/Drum roll restart on the device ??? This restarts the devices Operating System afresh

    RESETTING YOUR NAVIGATION DEVICE
    https://uk.support.tomtom.com/app/answers/detail/a_id/6965//session/L2F2LzEvdGltZS8xNDI2NjM0NDUyL3NpZC9EQTdTVHpobQ

    Charge the device for at least 2Hrs "OR" have the device plugged into a power supply
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles......

    ATB YFM

Answers

  • YamFazMan
    YamFazMan UKPosts: 21,480
     Superuser
    Answer ✓
    Hi
    @RobGroen

    Firstly... Have you tried a Soft/Drum roll restart on the device ??? This restarts the devices Operating System afresh

    RESETTING YOUR NAVIGATION DEVICE
    https://uk.support.tomtom.com/app/answers/detail/a_id/6965//session/L2F2LzEvdGltZS8xNDI2NjM0NDUyL3NpZC9EQTdTVHpobQ

    Charge the device for at least 2Hrs "OR" have the device plugged into a power supply
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles......

    ATB YFM
  • RobGroen
    RobGroen Registered Users Posts: 2
    Apprentice Seeker
    Thanks for your reaction!