tomtom trucker 6000

AMRozza

I have recently bought a 2nd trucker 6000 , I cannot get it to add it my account as it comes up saying the is a problem and try again later , also when i check the activated services the traffic camera's say they have expired , but how can this be when they are supposed to be liftime updates and camera's on this model, when i look into the network setting i get a report saying temporarily unavailable. I have reset the machine several times , re installed mydrive several times , used 3 different machines to go online and try activate and i've even tried 2 different accounts nothing works , any advice or a contact number for tomtom would be grately appriciated....... AMRozza

YamFazMan

Hi
@AMRozza

Like most commercial companies the links to the various aspects of the Website are a the bottom of the Forum Home Page....

Scroll to the bottom of this page
From the Support Menu list
Click 'Contact us'
Drill down through the appropriate links
You will eventually get to....

FAQS --- FORUMS ---- EMAIL US---- PHONE US

Or... Click Here for a direct link to 'Contact us'....
https://uk.support.tomtom.com/app/contact/locale/en_GB
After Clicking on the Link
Scroll to the bottom of the new page check your Countries flag is displayed (Screen bottom right) if incorrect click on one of the links and correct

Or... Click on the Email Direct Link...
http://uk.support.tomtom.com/app/contact_incident/c/4692/p/2986/es/0
After Clicking on the Link
Scroll to the bottom of the new page check your Countries flag is displayed (Screen bottom right) if incorrect click on one of the links and correct

Note... You need to be logged into the site for the Email Direct link to work
Note... If your using Firefox, try a different browser Firefox can be problematic with the Direct Email link
_____________________

Phone Numbers for Tomtom Support....
Here... https://discussions.tomtom.com/en/discussion/1115662/phone-numbers-to-contact-customer-support-new/p1

ATB YFM