GO Navigation App for iPhone wont load after update

Jack the lad
Jack the lad Registered Users Posts: 3
Apprentice Seeker
I have the App on both my Ipad and my Iphone X . After the recent update (2.1.1), the app works on the Ipad but all I get on the Iphone is "loading app" and iy never does

Comments

  • VikramK
    VikramK Administrators Posts: 13,802
    Moderator
    edited December 2019
    Hi Jack the lad

    Which is the iOS version installed on your iPhone X?

    In the meanwhile could you try a clean re-install of the app?

    Regards
    Vikram
  • Jack the lad
    Jack the lad Registered Users Posts: 3
    Apprentice Seeker
    Thanks, i was hoping to avoid that step as it was only the last
  • Jasper2001
    Jasper2001 Registered Users Posts: 2
    New Seeker
    App on my old iPhone 11 Pro Max would not load 4 times out of 5. Had to restart phone each time. Annoying when I would prepare route before setting off and then get in car and find the app just whirring around.
    Just acquired 13 Pro Max and have to uninstall app and reinstall to make it load
    Had this problem for months and it’s not getting any better.
    Expect more from TomTom especially when Google do virtually the same for free!