Changing your email address on your device

Inti

We have changed the email address on our account . Unfortunately our satnav still wants to use the old email address and we cannot see anywhere on the device to change it. In order to log into Mydrive on our device we need to be able to change the email address to match the one on my account. Of course it keeps telling me that the email address is old and that it cannot log me in. How do I update it on my device to match the correct email address for my account.

Lochfrass

Hi and welcome to the Forum.
Set the device to factory settings, then you can feed it with the actual Mail adress.

Tap Menu/SettingsSystem/Reset
http://download.tomtom.com/open/manuals/new_GO/html/en-gb/index.htm#System-MASTER.htm

Inti

So there is no way of updating it with a new email address without having to lose all our routes etc?