Build in Carminat controls not responding — TomTom Community

Build in Carminat controls not responding

NickyCamachoNickyCamacho Posts: 1 [Apprentice Seeker]
I recently purchased a Renault Megane with a build in TomTom Carminat sat nav. The sat nav goes on.. First the legal policy appears and asked me to agree.. The Centre controls do not respond and neither does the remote.. Eventually this screen changes to the map. But I cannot access the menu due to the controls not responding no matter what I do. I have reset a couple times and updated via my laptop...

What could be the problem and does anyone know how to fix this problem

Answers

  • VikramKVikramK Posts: 10,230 Moderator
    Hi @NickyCamacho

    Welcome to the community!

    Could you try reinstalling the software on the device? See the video below-



    Regards
    Vikram
  • VikramKVikramK Posts: 10,230 Moderator
    Hi @NickyCamacho

    Welcome to the community!

    Could you try reinstalling the software on the device? See the video below-



    Regards
    Vikram
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