Cant update my maps

Andyb1375

Hello
I have a 2016 Renault Kangoo Van with R link live and i wanted to update the Maps. I have managed to update the system to latest software.
I currently have UK and Ireland maps
I went to the R link store and Purchased the Western europe maps and downloaded etc onto my SD through the R link shop and toolbox however the new map doesnt show only the old one 0935

Any help please !! be gentle i am not a computer wiz

VikramK

Hi @Andyb1375

Could there be two maps installed on the card?

Try this-

From the Main Menu, tap Change Preferences/ Settings.
Tap Switch map.
The map your device is currently using is highlighted.
Tap on the map that you want to use.

Regards
Vikram

Andyb1375

Thanks Vikram

That could well be the case, i will try later today

Andyb1375

Tried the above, but sadly still only the 1 map available which is the old uk and Ireland map.

What is confusing is
In the R link store
There is 2 SD cards shown, 1 has the UK and Ireland maps plus Western Europe this shows 100%
The other SD shows UK and Ireland and 17%