I have a Tom Tom Go Premium. It worked beautifully the first time I used it. However, today whilst I was driving, it suddenly decided to ask me if I wanted to use voice control and gave me loads of options on the screen. Not only was this distracting, it was also downright dangerous! Later, I tried to update it using WiFi. It didn't work and in future I shall plug it into MyDrive on the computer, which works quickly and efficiently. I'm really cross that I've had to log into a forum instead of being able to contact Tom Tom directly!