Login to MyDrive Connect account to update my email address

mac009
mac009 Registered Users Posts: 3
Apprentice Traveler
edited December 2019 in MyDrive Connect
I cannot logon to my tom tom account in mydrive connect in order to update my old email address which is still on my sat nav. How do I do it. The account button just hangs and hangs.

Best Answer

Answers

  • Lochfrass
    Lochfrass Posts: 17,713
    Superuser
    Hi
    You can try it on the TT Homepage
    https://www.tomtom.com/en_gb/account/details.html
  • mac009
    mac009 Registered Users Posts: 3
    Apprentice Traveler
    Thank you I can log in on the TT home page and My drive connect which already has my current ID and password there but I still cannot log on through my sat nav or make changes there because it has retained has my old obsolete email address which is what I am trying to update.
    How do I update the email address on my TT satnav?
  • mac009
    mac009 Registered Users Posts: 3
    Apprentice Traveler
    edited December 2019
    Thank you, I have reset my TT and all is serene. The serial no is
    QRxxxxFxxxxx (0)…..It is portable device.

    Mod edit: Please do not post any personal information on a public forum!

  • DougLap
    DougLap Posts: 9,827
    Superuser
    Hi @mac009

    Glad you are sorted. If you can still do it see if when you click on the Cog wheel on your post if you have an option to edit your post. If you can delete the Serial number.

    Doug