where and how can I send my TOMTOM for repair ??? — TomTom Community

where and how can I send my TOMTOM for repair ???

obeidhichamobeidhicham Posts: 4 [Apprentice Seeker]
edited December 2019 in Golfer & Golfer 2
please adress or mail for contact .

I need help.
where can I send my divice for reparation???


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Answers

  • obeidhichamobeidhicham Posts: 4 [Apprentice Seeker]
    coud you please advice me???

    my tomtom is broken (only the screen)

    did I have to pay new one or can be repperd??
  • obeidhichamobeidhicham Posts: 4 [Apprentice Seeker]
    edited December 2019
    please send me mail (can the tomtom screen replaced)
    how can that ? what I have to do???

    please I am waiting for your answer
  • DougLapDougLap Posts: 6,884
    Superuser
    Hi @obeidhicham

    Contact customer Support and arrange with them

    Or you could input your TT unit and screen repair in YouTube and see if you fancy doing it yourself if out of warrantee.

    You can then get the replacement screen assembly and tools from EBay or Amazon. Make sure you have the whole screen assembly.

    Doug
  • obeidhichamobeidhicham Posts: 4 [Apprentice Seeker]
    Thanks for your replay.

    what is the adres for the customer support in the Netherlands?

    thanks in advance
  • tfarabaughtfarabaugh Posts: 16,516
    Superusers
    coud you please advice me???

    my tomtom is broken (only the screen)

    did I have to pay new one or can be repperd??

    Broken glass is not covered under warranty and TT does not offer a repair service. They will replace it for a fee but since they have been out of business for over two years that would be a poor use of money as you could invest that in a new watch that is actually still in development and production,
  • DougLapDougLap Posts: 6,884
    Superuser
    Hi @obeidhicham

    Could you confirm what TomTom device you are referring to oin your posts. According to your profile you have a Professional 620 whereas you have raised your question under the heading of a Golf Watch.

    If the latter is correct then @tfarabaugh is correct if the former then my advice would apply.

    Doug
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