Lexus moveon replacement sd not working
I purchased a Ct 200h which had no sd card so the garage ordered me one which has now been received (seems like an authentic lexus sd card with western Europe written on the front) . I placed the sd in to the satnav and got a red error message advising problem with map. You can not use this map on this device : western_europe-817 and you can only press okay.
I took the sd and used TomTom Home to try an update but no matter what I try it will not update and just sits on copying (left for 6 hours and no bar moved) or after downloading and getting to the install to card reader it gets a red error message stating This url is not valid : null%5complete%5cmap%western_europe%5western_europe.zip
The final installation is not started because of earlier failures.
Hope to get some advice soon