Using MyDrive Connect, I can log in and view "My Device" and "My Content" but not "My Account"

Fillet
Fillet Registered Users Posts: 6
Apprentice Traveler
in Devices using MyDrive Connect
When trying to open "My Account" I just see a circle... permanently circling.

Best Answer

  • Lochfrass
    Lochfrass Posts: 17,757
    Superuser
    Answer ✓
    Sorry, i have no info about that.
    Here (in Germany) it doesn´t work too.

Answers

  • Lochfrass
    Lochfrass Posts: 17,757
    Superuser
    As a Workaround you can see your Account on the TT Homepage.
    https://www.tomtom.com/en_gb/account/details.html
  • Fillet
    Fillet Registered Users Posts: 6
    Apprentice Traveler
    Thanks, Lochfrass - you're right and that is helpful.

    Do you know why MyDrive Connect is no longer able to display the "My Account" tab?
  • Lochfrass
    Lochfrass Posts: 17,757
    Superuser
    Answer ✓
    Sorry, i have no info about that.
    Here (in Germany) it doesn´t work too.
  • Fillet
    Fillet Registered Users Posts: 6
    Apprentice Traveler
    Thanks, Lochfrass. I thought perhaps it was TomTom's revenge on the UK for leaving the EU - but if it also does not work in Germany that cannot be the case. (Germany is not leaving the EU yet, is it?)
    ;-)

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