Can I do a factory reset (to wipe personal data) with a cracked unresponsive screen ?
I have dropped our 6 year old GO 6000 on the same day as planning an upgrade. That has now been brought forward because the screen has cracked sufficiently that the touchscreen no longer works at all.
I cannot therefore reset via the Settings option on the screen because I cannot access that.
I would like to log out and wipe the device.
Can I do that another way ? If I connect to MyDrive Connect, it still recognises the device.