Where have the speed cameras gone?

82
82 Registered Users Posts: 5
Apprentice Seeker
I haven't seen a speed camera on my GO 5200 since the last big map update (Europe v1040.9813). It's not the first time and they usually reappear after a week or two but not this time! I have done a drum reset and a full reset, restoring from MyDrive but still no cameras. And, yes, I have lifetime cameras and they are activated. I connect my device using WiFi and it's telling me that I'm up to date. This looks like a TomTom SNAFU - is there anything I can do about it?

Answers

  • VikramK
    VikramK Retired TomTom Employee Posts: 14,712 Retired Community Moderators and Admins
    Hi @82

    Please report this to customer service. They should be able to review the download logs and advise accordingly.

    Regards
    Vikram
  • 82
    82 Registered Users Posts: 5
    Apprentice Seeker
    As if by magic, the cameras have reappeared this morning! Thank you to whoever or whatever was responsible.