Is there a way to transfer my Favourites in the Device to MyDrive Connect on Mac?

Johny-Johny

My TomTom device is acting weirdly for the last few days and keeps loosing the GPS signal during my journeys . I have updated the device and the software as well tried to soft reset it but nothing is working. I'm planning to factory reset and restore everything again. My problem is that I have a lot of Favourites saved in the device that will be lost once I hard reset it.

Is there a way I can recover all the favourites from my device and then restore back? I couldn't find anything on MyConnect App on my Mac.

YamFazMan

Hi
@Johny-Johny

Re... Your NAV3 Device.....
Get the latest MyDrive Connect Here.....
http://www.tomtom.com/getstarted
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Method (1)
(1)... If you’re running the latest MyDrive Connect… The menu has changed slightly.....
(2)... With your device turned on and plugged into the PC USB port
(3)... MyDrive loaded and the MyDrive showing on the PC Taskbar
(4)... RIGHT CLICK On the Tomtom Icon on the PC Taskbar
(5)... Click on the link "Manage Community Content" (See below image)

The below image is 2X normal size

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Note... If you're using Hidden Icons on your PC's Task Bar
(1)... Click on the up arrow ^ Icon on the task bar to access the Tomtom Icon
(2)... RIGHT CLICK on the Tomtom Icon
(3)... Click on the link "Manage Community Content"

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Method (2)
Direct Web Address link to "Manage Community Content"
(1)... With you device turned on and plugged into the PC USB port
(2)... With MyDrive loaded and the MyDrive showing on the PC Taskbar
(3)... Click on the Link below to open the "Manage Community Content" page

http://169.254.255.1/pcmi/?locale=en_gb
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After using Method (1) or (2) to access the "Manage Community Content" menu
Scroll to the top to the top of the list to 'Favorites.Ov2' and 'Copy to computer'....

ATB YFM