Does one have to pay for updating maps

Ritzy

I also have a TOMTOM START 25 tried resetting it and doing all the above it wont update and now it wont turn on. I think I may have been scammed , i was talking to a GPS website and they took control of my TomTom and tried to tell me it would cost 69 for 3 year , told them cant afford that and now get nothing << no idea what to do now >> is it true one needs to pay for updating there TomTom 25 gps >> ???

VikramK

Hi @Ritzy

I think it is one of the scamming fake websites pretending to be TomTom.

See this discussion topic-

https://discussions.tomtom.com/en/discussion/1116667/alert-attention-tomtom-staff-theres-a-spam-tomtom-website-scamming-people

I reviewed your account, your TomTom Start 25 come with Lifetime map updates(USA, Canada & Mexico)

Could you provide me the website link you visited? & how did you land on that website?

Thanks
Vikram

Ritzy

HI i found the web site through Google search typed in tomtom updates and found the following

VikramK

Thanks @Ritzy

Be careful, the website you visited does not mention TomTom or endorse a brand logo. I will forward this to the team for a review and see if we can raise a case.

Regards
Vikram