Why does my device not show the N american map on the sim card?

Mickhd
Mickhd Registered Users Posts: 4
New Seeker
I have a lifetime Canada/US/Mexico map on the expansion card. The device does not show it. When connected to my computer I can see that the map is there.
Any ideas?

Answers

  • DougLap
    DougLap Posts: 10,024
    Superuser
    HI @Mickhd

    What Car/Nav system is involved.

    Doug
  • Mickhd
    Mickhd Registered Users Posts: 4
    New Seeker
    Hi Doug,
    I have a Via 1605
  • Lochfrass
    Lochfrass Posts: 18,392
     Superuser
    Is there a Menupoint "Switch Map" in Settigs like this?
    Look at side 60
    http://download.tomtom.com/open/manuals/non-LIVE/TomTom-EU-non-LIVE-RG-en-gb.pdf
  • DougLap
    DougLap Posts: 10,024
    Superuser
    Hi @Mickhd

    You had posts your question in the In car navigation section hence my question.

    How did you load the map on the SD card and what software did you use.

    Doug
  • Mickhd
    Mickhd Registered Users Posts: 4
    New Seeker
    I used My Drive Connect, there is a Switch Maps option but the Canada map does not show there, just the UK/N Ireland map
  • DougLap
    DougLap Posts: 10,024
    Superuser
    Hi @Mickhd

    Have you another card you can use and after formatting it in the device for maps then see if the North American map is available to download in My Drive Connect.

    Doug
  • Mickhd
    Mickhd Registered Users Posts: 4
    New Seeker
    No I don't. I can get one and try. This card has been working fine for a long time and I have updated regularly with no problem. I assume reformatting the card is not good idea.
    Mick