Updated Home system 2.20 does not work.

HajoH
Registered Users Posts: 7 
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This is what is happening, but how do I solve it?0
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Is anyone familiar with Carminat? Because my question seems to disappear. see my question at 1:40 PM0
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Because my question seems to disappear. see my question at 1:40 PM
Your discussion is still there- https://discussions.tomtom.com/en/discussion/1113984/i-have-a-subscription-for-a-new-map-each-quarter-so-far-i-could-not-detect-a-downloadable-map#latest
I can confirm the ordered subscription for map update is active on your account. Which is the current map version installed on your device?
In the main menu, tap Status & Information.
- Tap Version information.
- The version of the map is listed next to the name of the Map, for example: ' Europe' v1040.
Thanks
Vikram
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The version of the map I downloaded is 1040.9803 (western zone of Europe). I also was asked to update the software version from 2.19 to 2.20. Which I did.
Thanks
Hajo0 -
So I have downloaded the latest map (1040) and the latest TomTom Home version (v2.20). Why does my Carminat system in my car not accept this?0
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when I put the SD card in the built in Carminat system of my car I see the normal hour glass, but after a while the screen turns black and the systems starts up again with the hour-glass. This goes on and on.0
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I had the same problem. After a number of iterations my Carminat Live loaded correctly.0
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You can give it a try to remove the loopback.ex3 file in the loopdir folder. Worked for me. After the card/map is recognized you have to set your home location again by the navigation menu (because this information will be capt into that file).
Another thing you can try is to "reset" your navigation:
1. Keep the car running while remove the SD-Card and turn off the radio.
2. Turn off your car completely (power off the engine, get out of the car, lock doors).
3. Insert the SD-Card and turn on the radio (not the car)
4. Wait until the system is back up and running.
Steps above will also work if the TMC traffic information give problems.
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