My tomtom Go 6200 has been playing up. & despite live updates && going 150 miles with route set to cornwall, my tomtom let me down big time. I updated before I went & considering traffic was horrendous my tomtom never once told me of the major traffic jam & or suggested going around congestions which it normally does. coming back home was even worse. 5 hour journey turned into 10 hours. very disappointed and not happy.
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Sorry to hear about the bad experience.
Would you like to share the route information, route planning settings here so I can forward the feedback to our relevant team?
Thank you,
-Vikram