Recent map update slow down start up

Skywalker1 Registered Users Posts: 1
Apprentice Seeker
edited December 2021 in Devices using Wi-Fi®
My tom-tom via 1425 was working as good as expected before until the latest map update, it became slow to boot up the GPS. Takes twice or longer amount of time to get it up and ready to use.


  • YamFazMan
    YamFazMan Posts: 20,785
    edited December 2019

    400 MB is considered the bare minimum Free Working Space
    The more Free Space the faster the device will operate
    Check Free Space... Check... Tap 4Dot (.... Menu) --> Setting --> System --> About... Scroll down to Free Space....

    The latest NAV4 Full Europe Map size is now 8.465GB... Also the fact that the MapZones have now also exceed the 8GB of the NAV4 on-board Memory... This is an unfortunate, but real Catch22 situation....

    Install a 16GB or 32GB Class 10 Micro SDHC Memory Card....
    The Memory Card can only contain Maps or be used to transfer Planned .ITN or .GPX Routes
    The Map cannot be split across the on-board Memory and a Micro SDHC Card... For the new larger Maps maps you need to install a Branded Class 10 Micro SDHC memory card
    The latest Full Europe Map is 8.465GB so a 8GB Memory Card is useless, a 16GB or 32GB is required (32GB is the Max size Class 10 Micro SDHC Card for a Tomtom device)

    Catch22 situation No Maps Found Error....
    Tomtom are allocating a small map to install on the on-board Memory of the NAV4 devices, to give access to the Micro SDHC Card Format Option
    The advantage of the small Map would be plenty of working space on the device (400 MB is considered the minimum Free Space the more Free Space the faster the device will operate)...
    The smaller map will also act as a 'Keeper' This will enable the device to keep running on the smaller Map and avoid the Catch22 situation No Maps Found Error, where the device won't boot-up past the No Maps Found Error to allow access to the 'Format option' to allow the use of a 16GB or 32GB Micro SDHC memory card
    Also if you ever need to remove the Micro SDHC Card for any reason... Like transferring pre-planned routes via a Micro SDHC Card or Formatting a new/replacement Micro SDHC Card, the Keeper Map will allow the device to keep running

    If you wish to just stick with using the internal memory Instead of using a Micro USB Card
    Tomtom have released the Europe map in different Map Cuts (Map zones)... Will any of these new Maps suit your travel requirements ???
    More information Here...

    If Required maybe @VikramK or @lampard the Forum Moderators will allocate a smaller Map to your Account

  • VikramK
    VikramK Administrators Posts: 13,713
    Hi @Skywalker1

    I have added a smaller map of Canada-Alaska to your account.

    So just incase you need it as a backup it will be offered as a download in MyDrive Connect.