My tomtom doesn't show up as in having images, the screen is all black so what can I do?

Monique_G
Monique_G Registered Users Posts: 5
Apprentice Seeker
It does make the sound as when getting started
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Answers

  • dhn
    dhn Posts: 33,382
    Superuser
    Try a drum reset on the unit by holding the power button about 20 seconds till you hear the drum sounds.

    If no luck, call support:

    Nederland (Holland)
    020 850 1022
    Maandag t/m vrijdag : 09:00 tot 17:30

    Do make sure battery is fully charged on the device first.
  • Monique_G
    Monique_G Registered Users Posts: 5
    Apprentice Seeker
    Thanks. I already tried that one a number of times. Didn’t work. But thanks very much for the telephone number because I couldn’t find that anywhere! 🙏