More than one device — TomTom Community

More than one device

Can I have more than one device associated to an email address? I just purchased a new one, but want to put other in another vehicle.

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Answers

  • pelham89pelham89 Posts: 24 [Outstanding Wayfarer]
    Watch out though If more than one device is being used at the same time, and you send a destination VIA your My Drive App. It will send to both, so might be worth signing out on the one not wanting to accept that destination....
  • YamFazManYamFazMan Posts: 18,724
    Superusers
    edited December 2019
    Hi
    @Spectris

    Re... Multple NAV4 or NAV5 devices using the same Email Address & Password... This configuration can give problems if two or more devices are being used at the same time....
    For example....
    Markos01 wrote: »
    Hi all
    I have a Go 5000 and a Go 6000 – which my parents use – and both are on the same account. Just recently we were both using our devices simultaneously but heading in different directions, and we both had our routes automatically changed by each other's device which I wasn't expecting!
    What's the solution for this: do I have to take one device off the account and create a new account for it? Will it lose the speed camera subsription if I do this?
    Any help appreciated!
    Answer.... Logging out of MyDrive on your devices is the way to go....
    When you need to sync a route file, log back into MyDrive on the device/s you wish to sync the data
    I use this method with 8 devices... After all, you only need to enter the password, the device remembers the email address
    ____________________________________

    If you're not happy logging in/out of MyDrive on the devices, you will need to set up a MyDrive account with different Email and password for each device... the downside is you will need to set up and maintain multiple MyDrive (Web) Route planner accounts for any MyPlaces, POI's and Routes you wish to sync to each individual device
    ____________________________________

    I maintain three NAV4 devices GO 5000, Start 60, Rider 400 and five NAV5 (Wifi) GO 520, 620, GO 6200, GO Premier & Rider 550 by simply logging in/out of MyDrive
    I use a single password across all the devices... You only need to enter the password, the device remembers the email address
    Most of the time on the individual devices I am out logged of MyDrive and only log in to sync data as required, then log out again

    NAV4.................. Tap (.... Menu) --> Tomtom Services --> MyDrive... Stop Syncing
    NAV(5)+Wifi)... Tap (.... Menu) --> Setting --> MyDrive... Stop Syncing
    _____________________________________

    Note.....
    Logging out of MyDrive on the device does not stop the device receiving Tomtom Traffic and live services info
    The above does not work in the USA the Live Traffic system is different to UK/Europe

    ATB YFM
  • SpectrisSpectris Posts: 3 [Apprentice Seeker]
    I also have a Via 1435, the only way for the blue tooth to connect is for me to turn on the app on my phone. Is this normal?
  • SpectrisSpectris Posts: 3 [Apprentice Seeker]
    The TomTom app on my phone, how can I tell if the TomTom is connected? I now have two, and wanted to see if I can see on the app what is connected. The new TomTom had a bar code pop up, but I did not know how to get the app to scan it.
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