Start 50 unable to update maps
Tel999
Posts: 3 [Apprentice Traveler]
Hi.
I have a Start 50, code VJ
I have the latest hardware update and latest version of downloader
The Start 50 is seen on my computer and it shows 3 updates available, but when I select them, the graphics just shows the device preparing for download, but never does.
I have lifetime updates
Any suggestions are welcomed.
I have a Start 50, code VJ
I have the latest hardware update and latest version of downloader
The Start 50 is seen on my computer and it shows 3 updates available, but when I select them, the graphics just shows the device preparing for download, but never does.
I have lifetime updates
Any suggestions are welcomed.
0
Comments
Select the updates one at a time. Try that .with any Operating software first then Maps then any others .
Doug
Thank you. I tried one at a time but still sticks at the checking stage with the little circle spinning around.
I have installed a 32gb micro card and let Tom Tom format it but, no change. I have tried to confirm if the unit is still supported, but am still struggling with that.
Once again, thanks for your help.
Your device is still supported. See here.
https://uk.support.tomtom.com/app/answers/detail/a_id/9508/kw/what tomtom do I have
Maybe @VikramK can have a look at the logs at their end to see if there is something causing a problem. Look back here tomorrow.
Doug
Thanks
@Tel999
On the rare occasions I have a problem with myDrive Connect
I Delete MyDrive Connect using the free version of Revo Uninstaller then Reinstall MyDrive Connect....
Using the Method Here... https://discussions.tomtom.com/en/discussion/comment/1682074/#Comment_1682074
ATB YFM
Welcome to the community!
Have you got it going with the solution advised by YamFazMan?
I also don't find a device linked to your TomTom account. To check the logs I will need the serial number of your device, you can send it to me through a PM.
Regards
Vikram