Carminat tomtom lost radio display — TomTom Community

Carminat tomtom lost radio display

AdamKsiazekAdamKsiazek Posts: 2 [Apprentice Traveler]
Hi
Im new here and first time owner of Renault Megane 2010
So I don't know much about sat navs in Renault cars. I have UK maps in my nav and I was trying to use Europe maps from my brothers Scenic 2011. Maps didn't work, so I put back my own card.
Sat nav working again but I have lost display from radio, cannot switch settings or even connect new mobile
Could you help me please?

Answers

  • VikramKVikramK Posts: 10,240 Moderator
    Hi @AdamKsiazek

    Welcome to the community!

    I can't find a device linked to your account. Could you check if TomTom HOME recognises the card as a device when you connect it to the computer?

    If the device is recognized as a device then please try the steps on this FAQ-https://uk.support.tomtom.com/app/answers/detail/a_id/18349

    Regards
    Vikram

  • AdamKsiazekAdamKsiazek Posts: 2 [Apprentice Traveler]
    Hi @VikramK
    Thank you for reply
    Im new here so don't really know how to linked device to my account
    I have TomTom Carminat in Renault Megane 2010
    I bought a car with UK and Ireland maps. When I connect card to TomTom Home it was recognised as device and I even update maps to the newest version 10.40
    There is also new version of NavCore 8.843
    But still cannot see anything else instead of Maps
    No radio settings, no information about Cd Player or phone
    Someone told me that Navigation lost configuration and now must be connected to the CLIP to set it up again
    Is it true?
    Thank you
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