Music Sync - Watch not found

dhammer Registered Users Posts: 1
Apprentice Seeker
edited January 24 in TomTom Sports
Within the app, the watch is charging and syncing with the tomtom website and downloads all of my runs properly. But when I click on the music icon to update my existing playlist it says 'reconnect your watch". But the watch is still charging. Please help. Any suggestions are welcome. Note: I already had music on my watch so I know how to do that, and it is not a file format issue.


  • Stribe7668
    Stribe7668 Registered Users Posts: 2
    Apprentice Traveler
    I cant answer, but I have the screen which keeps telling me to connect my watch when it is already connected/ . It has been going on for weeks, I cant get anything to download onto any of my devices, with cord or with bluetooth
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