why doesn't traffic work any more

Dool
Dool Registered Users Posts: 2
New Seeker
Suddenly I got a messag. Traffic service is not available

Answers

  • DougLap
    DougLap Posts: 9,822
    Superuser
    Hi @Dool

    What Phone are you using and what Operating software version is on it.

    Doug
  • Dool
    Dool Registered Users Posts: 2
    New Seeker
    I don't want to connect with my phone. I have deleted the app on the phone and want to go back at my gps as it was before.
    How can I do that?
  • DougLap
    DougLap Posts: 9,822
    Superuser
    Hi @Dool

    The GO510 requires the connection of the unit to a Phone in order to receive Traffic data as it has no other way to get the data from Tomtom whilst you re travelling.. It is not like the GO5100 model which has an Inbuilt Mobile Sim through which it connects to the TT servers to get the Traffic data.

    Doug