Voice commands via bluetooth almost inaudible since last update to 2.01

Mr_Angry

Hi. I'm a long time user of TomTom on the ios platform.

Currently running the latest TomTom version 2.1 on an iphone XR running ios 13.

Since updating to 2.01 the voice commands / directions over bluetooth are almost inaudible (volume on phone at max and volume in app at max with TomTom handsfree car kit volume also set at max).

I have tried music playback via bluetooth and call handling via bluetooth outside of the TomTom app and both work flawlessly with the handsfree car kit and other bluetooth speakers (JBL flip tested) which would suggest an issue with the in app bluetooth settings.

Can anyone confirm if there is a known or an anticipated fix for this issue?

Grateful for any advice by return.

DougLap

Hi @Mr_Angry

Although you have checked that the volume settings have been set to high could you try pressing the Phones +Volume button whilst using the App at a point where you would expect or can faintly hear a verbal instruction being given.

Doug

DougLap

Hi @Mr_Angry

Although you have checked that the volume settings have been set to high could you try pressing the Phones +Volume button whilst using the App at a point where you would expect or can faintly hear a verbal instruction being given.

Doug

Mr_Angry

Hi. Yes, this seems to have "fixed " the issue. Thank you.