Carminat live — TomTom Community

Carminat live

Hello,
I have issue with carminat live renault clio.

First i try to download from tomtom home navi and updates after what i understand it's need remote to accept but like always try to restore and deleted all my data. (Sd card was missing too) so i order remote and try install maps on nav. But after installing appears navi on green screen to remove sd card. I removed and appears again to instert.

It's possible to restore back to normal screen of display. As i uderstand something wrong with firmware.

Thanks for help.

P.s. maybe it's possible to redownload files for navi where i deleted from tomtom home :(.

Answers

  • VikramKVikramK Posts: 10,866 Moderator
    Hi @neuzpisk

    I don't find a device linked to your TomTom account which makes it difficult for me activate a compatible map.

    I also don't want to suggest you the option to format and restore the device as I cannot see what category of built-in devices it belongs to.

    Do you have the serial number, and If you could send that to me through a PM.

    Regards
    Vikram
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